And your trips for free...
I want my, I want my, I want my trips for free.
LOL, gotta love Dire Straits.
With our new Smart Cards coming out in January - The Eco & College Passes - and the My Card for monthly & discount users, etc, there are other benefits coming as well.
One of those is the ability to use Credit Cards on the Light Rail systems.
More and more I'm hearing customers getting frustrated with the fare box and ticket vending machine's inability to accept credit slash debit cards.
Well, finally you're going to get your wishes.
This Summer the Light Rail ticket vending machines will be updated to accept credit cards.
And that's the extent of what I've heard slash read slash been told.
If you want more information you'll have to call 303.299.CARD and visit the web page for more:
( RTD SMART CARD )
That said, here's my two cents.
And it's actually .275% rather than two cents.
What's the going rate on credit card transactions?
Isn't it like around 3 tenths of a percent of the transaction?
Folks, you remember that RTD is a tax payer supported municipality, right?
If you demand that RTD buy new trains, new buses, build new lines and add new routes, more frequent service, etc etc etc....
You KNOW who has to pay for that, right?
If y'all are asking RTD to start accepting credit cards, you realize that the price of the ride has to increase to reflect at least the increase in cost of providing that service you demanded, right?
RTD doesn't make a profit, so you're asking them to either not raise fares but cut back other services to afford this service or you're going to have to accept the cost increase when they come to the tax payer and ask for an increase in taxes and raise the fares to reflect the increased service demand.
And of course that's just my two cents slash .275%.
I've not heard ANY rumours of fare increases or anything.
I'm just thinking this through.
Personally, I think the entire system should be user supported, riders paying for the service they use, not the tax payer.
But I also think that regular yearly increases, like a nickel or dime each year.
Something that we can all count on so the extra quarter neither surprises nor offends us.
And something RTD can count on to continue to use to increase the services we demand.
Anywho, what I think and what happens in reality are usually far apart but we'll see how this comes to pass.
Get it?
"Comes to...PASS?"
See what I did there?
Jeesh, never mind...lol
As Always, "Welcome aboard, Find your seats, Put away your Credit Cards - Let's Roll!"
Showing posts with label Cashless RTD. Show all posts
Showing posts with label Cashless RTD. Show all posts
Sunday, December 16, 2012
Sunday, March 25, 2012
New Toys Are a'Comin...
I mentioned Phil Washington in my last post and that reminded me...
He met with Drivers over the last couple of months and gave us information about a new system that is coming out as we speak.
We've also recently received more training as the system is going into testing mode here in Denver.
It's been testing in Boulder this last month so many of you may have already seen it - or even here in Denver, you may have already seen it popping up (the testing starts in Denver in April) on your buses.
It's the new "Smart Card" program.
Here's what I've heard and what I know:
Many of you have noticed that we've (RTD) done away with the Token this year.
The idea of this new system is to eliminate as much "media" and cash from use as possible.
I hear that Denver/RTD has more "media" than any other Transit system in the Nation.
For example, we have a myriad of schools and colleges here along the Front Range.
Each school has it's own ID and "sticker" with new colours for each semester and expiry date.
And it is very rare that more than one school/college/university has the same expiry date as another, so Drivers have to learn each date, each colour and each identification - whether student or faculty.
Then there are the Eco Passes.
While most are the green/blue passes, not all are.
And not all Eco Passes are all services included - some don't include the DIA routes, others don't cover regional or express routes.
We have monthly passes, and some are for AB, BC & CD Zones.
And each monthly is by degree of service, whether local, express or regional and some are "discount" - requiring further proof of eligibility of discount.
And on and on and on it goes, you can see that we have a TON of "media" and Drivers old & new find it tough to keep track of them all.
This new "Smart Card" has an RF chip inside.
Programmed for the specific customer, whether ECO, Student, Monthly, disabled or "gift card" - it's all ONE CARD, programmed specifically for the one customer - with photos included (when required) that will be read by a computer/scanner.
You wave your card across the scanner and your card is "charged" for the ride.
No need for a transfer, your card is remembered by the system along your route of travel for a specific period of time.
As you board your next bus within a set time period and scan the card, the system will remember you and not charge you.
Until you go back in the direction from which you came or you exceed the time / grace period - which to the system, tells it that you are in a new zone or that you're returning to your origination.
And there's no chance for the Driver to misread or mis-punch your transfers, you won't need those anymore.
There are three lights on the scanner - red, yellow and green.
Once you've paid, the light flashes green.
If you owe a full or partial fare, say you have a local monthly pass loaded onto your card and you're going to DIA or you're boarding an Express - the yellow light will light on the scanner, requiring you to pay the balance of the fare.
If it flashed red, run in shame and embarrassment - hide your face from the cameras and other passengers!
LOL - no, I'm just kidding.
There's a number you can call (the Drivers can't help and can only ask that you pay the full fare) to correct any issues.
303-299-CARD
It may hurt a bit here and there in the interim as we switch over to this new system but once it's fully up and running, the end game/goal is to be at least 90% cashless and pain free.
And I hear that end goal/game should be realized completely by the end of next year.
Ask your Driver about the new system coming shortly.
We all know about it by now and we all have received training on how to operate it during the testing phase so we can give you more details.
As Always, "Welcome aboard, Toss your cash and get a Smart Card, Find your seats - Let's Roll!"
He met with Drivers over the last couple of months and gave us information about a new system that is coming out as we speak.
We've also recently received more training as the system is going into testing mode here in Denver.
It's been testing in Boulder this last month so many of you may have already seen it - or even here in Denver, you may have already seen it popping up (the testing starts in Denver in April) on your buses.
It's the new "Smart Card" program.
Here's what I've heard and what I know:
Many of you have noticed that we've (RTD) done away with the Token this year.
The idea of this new system is to eliminate as much "media" and cash from use as possible.
I hear that Denver/RTD has more "media" than any other Transit system in the Nation.
For example, we have a myriad of schools and colleges here along the Front Range.
Each school has it's own ID and "sticker" with new colours for each semester and expiry date.
And it is very rare that more than one school/college/university has the same expiry date as another, so Drivers have to learn each date, each colour and each identification - whether student or faculty.
Then there are the Eco Passes.
While most are the green/blue passes, not all are.
And not all Eco Passes are all services included - some don't include the DIA routes, others don't cover regional or express routes.
We have monthly passes, and some are for AB, BC & CD Zones.
And each monthly is by degree of service, whether local, express or regional and some are "discount" - requiring further proof of eligibility of discount.
And on and on and on it goes, you can see that we have a TON of "media" and Drivers old & new find it tough to keep track of them all.
This new "Smart Card" has an RF chip inside.
Programmed for the specific customer, whether ECO, Student, Monthly, disabled or "gift card" - it's all ONE CARD, programmed specifically for the one customer - with photos included (when required) that will be read by a computer/scanner.
You wave your card across the scanner and your card is "charged" for the ride.
No need for a transfer, your card is remembered by the system along your route of travel for a specific period of time.
As you board your next bus within a set time period and scan the card, the system will remember you and not charge you.
Until you go back in the direction from which you came or you exceed the time / grace period - which to the system, tells it that you are in a new zone or that you're returning to your origination.
And there's no chance for the Driver to misread or mis-punch your transfers, you won't need those anymore.
There are three lights on the scanner - red, yellow and green.
Once you've paid, the light flashes green.
If you owe a full or partial fare, say you have a local monthly pass loaded onto your card and you're going to DIA or you're boarding an Express - the yellow light will light on the scanner, requiring you to pay the balance of the fare.
If it flashed red, run in shame and embarrassment - hide your face from the cameras and other passengers!
LOL - no, I'm just kidding.
There's a number you can call (the Drivers can't help and can only ask that you pay the full fare) to correct any issues.
303-299-CARD
It may hurt a bit here and there in the interim as we switch over to this new system but once it's fully up and running, the end game/goal is to be at least 90% cashless and pain free.
And I hear that end goal/game should be realized completely by the end of next year.
Ask your Driver about the new system coming shortly.
We all know about it by now and we all have received training on how to operate it during the testing phase so we can give you more details.
As Always, "Welcome aboard, Toss your cash and get a Smart Card, Find your seats - Let's Roll!"
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