Tuesday, June 15, 2010

Take A Number

Somebody asked me, "What are these slips of papers with numbers on them for?"

I hadn't considered that y'all don't know.

When you get on the bus, if you have time, take a number.
You'll see the slips right behind the driver.
The numbers match the Bus, y'all have seen the numbers on the buses.
9000, 2000, 5000, 1900, 1600, 2700, 2800, and so on.
Every time a Driver goes out, he's assigned a bus with that number.
If you want to call RTD and compliment or complaint, use that number and what time you were on.
That tells RTD who, what, where & when and they can make good or bad with your call.

Seriously, the only way to improve the system is to call and tell us.
Good complimentary calls reinforce good behaviour in Drivers.
Bad complaint calls get bad drivers removed from service (eventually)

And those numbers, are all RTD.
If you see a number with a letter after it like 2109X, that's not RTD that's a contractor.

But if you're numbers are just the four numbers, that's ME!
I'm RTD, I'm one of the good guys.

So seriously folks, take a number.
Call in and tell us what we're doing right/well and what we're doing wrong that needs correcting.

Welcome aboard, find your seats - Let's Roll!

No comments:

Post a Comment